Tag Archives: kindness

Mike’s goodwill reservoir…

Posted on May 19, 2013 by Ms. C

A common concept in business is the value of goodwill as a buffer for those moments when things go a bit south.  The accrued goodwill of the business acts as a buoy that keeps the business afloat.  Goodwill is typically … Continue reading →

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Tell them…

Posted on March 29, 2013 by Ms. C

If you are going to be quick to complain then it is my opinion that you should also be quick to compliment.  I understand how easy it is to complain when something doesn’t meet your expectations – particularly if you … Continue reading →

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Try it with or without the adverb…

Posted on March 12, 2013 by Ms. C

Oprah emails me regularly.  She keeps me updated on what is going on with her; shares with me what books she thinks I should read; lets me know helpful information about how to stay in good health; keeps me abreast … Continue reading →

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Humanity trumps. ;-)

Posted on February 27, 2013 by Ms. C

Mike shared a great story with me that he caught on Yahoo’s home page.  It reminded me of a concept I shared with my students in class on Tuesday about people’s behavior in disaster.  On Tuesday, we watched Boatlift – … Continue reading →

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That was pretty filling…

Posted on February 11, 2013 by Ms. C

Cheyenne is a voracious reader.  She is the type of kid who actively asks for books as gifts and can spend the bulk of a day with her nose buried in a novel.  I used to be like that when … Continue reading →

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